Design Thinking can be employed to define services, new product (features), innovative processes and disruptive business models collaboratively for digitization. Diagrammatic models play an essential role here as they capture relationships between different aspects of the problem. When computed by means of software they also explicitly show details which in design thinking tools users implicitly fill with their own world-understanding, thus fostering a clear and transparent representation of the problem space. In addition, diagrammatic models can be enriched by semantics and subsequently be queried, analysed and processed. The paper at hand shows the DigiTrans1 project approach for an automated transformation process of haptic storyboards into diagrammatic models by means of video-imaging and web-services.

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